# Cora Help

> Documentation and guides for Cora, the AI-powered Customer Success platform.

## Docs

- [Cora FAQ: setup, pricing, security, and troubleshooting](https://docs.cora.ai/faq.md): Answers to common questions about what Cora is, how it works, getting started, security, pricing, and troubleshooting access issues.
- [How Cora works: agents, automation, and human control](https://docs.cora.ai/how-cora-works.md): Cora follows a build-execute-learn loop: connect your data, configure agents, let them act, review outcomes, and watch them improve over time.
- [Sync Gainsight health scores and customer CTAs with Cora](https://docs.cora.ai/integrations/gainsight.md): Pull health scores, CTAs, and usage analytics from Gainsight into Cora using an API key. Setup takes 10–15 minutes and requires a Gainsight Administrator.
- [Connect Gmail and Google Drive to Cora for EBR workflows](https://docs.cora.ai/integrations/gmail-google-drive.md): Link your Google account so Cora can send emails and save presentations to Drive on your behalf, without access to your existing inbox or files.
- [Sync HubSpot companies, deals, and contacts with Cora](https://docs.cora.ai/integrations/hubspot.md): Authorize Cora to access your HubSpot account so it can sync companies, contacts, deals, tickets, and owner data for customer insights.
- [Enable Okta Workforce SSO for single sign-on to Cora](https://docs.cora.ai/integrations/okta-sso.md): Configure Okta as your identity provider so employees can sign in to Cora.ai with their corporate credentials using OpenID Connect.
- [All Cora integrations: CRM, data, and communication](https://docs.cora.ai/integrations/overview.md): Cora connects across your CRM, data warehouse, identity, communication, and productivity tools — syncing data and completing steps end-to-end.
- [Send Amazon Redshift warehouse data to Cora via SFTP](https://docs.cora.ai/integrations/redshift.md): Export data from your Redshift warehouse to Cora via SFTP for analytics, enrichment, and downstream workflows — without exposing direct database access.
- [Sync Salesforce accounts, contacts, and cases with Cora](https://docs.cora.ai/integrations/salesforce.md): Authorize Cora to access your Salesforce org so it can sync accounts, contacts, opportunities, and cases to power customer insights and workflows.
- [Receive Cora customer health alerts in Slack channels](https://docs.cora.ai/integrations/slack.md): Send Cora alerts, customer health updates, and EBR reminders directly into your Slack channels using a simple OAuth 2.0 integration.
- [Connect Snowflake to Cora using RSA key-pair authentication](https://docs.cora.ai/integrations/snowflake.md): Connect your Snowflake data warehouse to Cora using RSA key-pair authentication for direct, scheduled access to your customer and product data.
- [What is Cora? AI-powered Customer Success platform](https://docs.cora.ai/introduction.md): Cora is an AI-powered Customer Success platform. Automate onboarding, health monitoring, and renewals so your CS team focuses on relationships.
- [Create a dedicated Gmail account for your Cora agent](https://docs.cora.ai/setup/email-alias.md): Give Cora its own Google Workspace user account so it can send, receive, and authenticate email independently on behalf of your team.
- [Set up a Cora knowledge base to teach agents your product](https://docs.cora.ai/setup/knowledge-base.md): Teach Cora about your product, customers, and common questions so agents can respond accurately and escalate to your team when needed.
- [Query Cora customer data using natural language and MCP](https://docs.cora.ai/setup/mcp.md): Use the Cora MCP server to access your customer data, workflows, and connected systems through natural language in any MCP-compatible client.

## Optional

- [Help](mailto:support@cora.ai)