> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cora.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cora Frequently Asked Questions

> Common questions about Cora: what it is, whether it replaces your team, how to get access, email delivery issues, data security, and login problems.

Find answers to the most common questions about Cora. If you don't see your question here, email [support@cora.ai](mailto:support@cora.ai).

<AccordionGroup>
  <Accordion title="Is Cora a support chatbot?">
    Not exactly. Cora is an AI-powered concierge that works behind the scenes to streamline communication, coordinate tasks, and escalate issues to the right Cora team contact when needed.
  </Accordion>

  <Accordion title="Does Cora replace my account team?">
    No. Cora complements your existing account team by handling routine workflows and enabling faster, more proactive support. When a high-touch interaction is needed, your team is still just a message away.
  </Accordion>

  <Accordion title="How do I know if I have access to Cora and the workspace?">
    You'll receive an email or Slack message from Cora that includes a link to your workspace. If you're unsure, reach out to your account team.
  </Accordion>

  <Accordion title="I'm not receiving emails from Cora. What should I do?">
    Make sure to check your spam, junk, or promotions folders for messages from Cora. If you still don't see them, reach out to [support@cora.ai](mailto:support@cora.ai) for assistance.
  </Accordion>

  <Accordion title="Is my data secure with Cora?">
    Yes. Cora aligns with our enterprise-grade security standards. It only accesses the data needed to support your experience and is built with safeguards that ensure confidentiality, security, and compliance.
  </Accordion>

  <Accordion title="What if I click a link and can't log in?">
    Make sure you're using the same email address that received the Cora message and the same login method you used previously. If you're still having trouble, contact [support@cora.ai](mailto:support@cora.ai).
  </Accordion>
</AccordionGroup>

If your question isn't answered here, reach out to [support@cora.ai](mailto:support@cora.ai) and we'll be happy to help.